Resumes
Resumes
Location:
Norman, OK
Industry:
Information Technology And Services
Work:
Chickasaw Nation Industries, Inc.
Help Desk Technician Ii
Aretec, Inc. May 2015 - Sep 2015
Senior Technical Support Specialist
L-3 Stratis Sep 2010 - May 2015
Quality Assurance Analyst
L-3 Stratis Feb 2008 - Sep 2010
National Service Center Support Technician
A La Mode, Inc. Feb 2006 - Feb 2008
Senior Technician
Help Desk Technician Ii
Aretec, Inc. May 2015 - Sep 2015
Senior Technical Support Specialist
L-3 Stratis Sep 2010 - May 2015
Quality Assurance Analyst
L-3 Stratis Feb 2008 - Sep 2010
National Service Center Support Technician
A La Mode, Inc. Feb 2006 - Feb 2008
Senior Technician
Education:
Oklahoma State University - Oklahoma City 2002 - 2004
Associates, Associate of Arts, Design, Communications Oklahoma City Community College 2000 - 2002
Associates, Associate of Arts, Computer Science University of Central Oklahoma 1992 - 1997
Bachelors, Bachelor of Arts, Writing, Public Relations, Journalism
Associates, Associate of Arts, Design, Communications Oklahoma City Community College 2000 - 2002
Associates, Associate of Arts, Computer Science University of Central Oklahoma 1992 - 1997
Bachelors, Bachelor of Arts, Writing, Public Relations, Journalism
Skills:
Technical Support
Troubleshooting
Troubleshooting
Certifications:
Itil V3 Foundations
Knowledge Centered Support Principles
Hdi Customer Service Representative
Knowledge Centered Support Principles
Hdi Customer Service Representative
Work:
L-3 Communications
Feb 2008 to 2000
Quality Review Analyst
L-3 Communications
Aug 2011 to May 2012
Knowledge Management Analyst
L-3 Communications
Sep 2010 to Aug 2011
Reports and Data Analyst
L-3 Communications
Feb 2008 to Sep 2010
Support Technician
BETA Testers
Oklahoma City, OK
Feb 2006 to Feb 2008
Senior Technician
Feb 2008 to 2000
Quality Review Analyst
L-3 Communications
Aug 2011 to May 2012
Knowledge Management Analyst
L-3 Communications
Sep 2010 to Aug 2011
Reports and Data Analyst
L-3 Communications
Feb 2008 to Sep 2010
Support Technician
BETA Testers
Oklahoma City, OK
Feb 2006 to Feb 2008
Senior Technician
Education:
Oklahoma State University, OKC Campus
Oklahoma City, OK
2002 to 2004
Associate in Applied Science in Communications A.A.S
Oklahoma City Community College
Oklahoma City, OK
2000 to 2002
Associate in Applied Science in Computer Science A.A.S
University of Central Oklahoma
Edmond, OK
1992 to 1997
Certificate of Mastery
Oklahoma City, OK
2002 to 2004
Associate in Applied Science in Communications A.A.S
Oklahoma City Community College
Oklahoma City, OK
2000 to 2002
Associate in Applied Science in Computer Science A.A.S
University of Central Oklahoma
Edmond, OK
1992 to 1997
Certificate of Mastery
Skills:
Microsoft Word, Microsoft Excel, HTML