Resumes
Resumes
Location:
New York, NY
Industry:
Outsourcing/Offshoring
Work:
Iqor
Senior Vice President of Operations
Genpact Mar 2003 - Jun 2006
Solution Design Manager
Genpact May 1999 - Feb 2003
Assistant Vice President - Operations
Taj Hotels Resorts and Palaces 1994 - 1999
Front Office Manager
Senior Vice President of Operations
Genpact Mar 2003 - Jun 2006
Solution Design Manager
Genpact May 1999 - Feb 2003
Assistant Vice President - Operations
Taj Hotels Resorts and Palaces 1994 - 1999
Front Office Manager
Education:
International Institute of Management Sciences 2018 - 2018
Master of Business Administration, Masters International Institute of Management Sciences 1995 - 1998
Master of Business Administration, Masters, Marketing Delhi University 1991 - 1994
Bachelors, Liberal Arts, Liberal Studies
Master of Business Administration, Masters International Institute of Management Sciences 1995 - 1998
Master of Business Administration, Masters, Marketing Delhi University 1991 - 1994
Bachelors, Liberal Arts, Liberal Studies
Skills:
Bpo
Outsourcing
Vendor Management
Operations Management
Call Centers
Process Improvement
Management
Offshoring
Business Process Improvement
Team Management
Crm
Performance Management
Workforce Management
Six Sigma
Leadership
Service Delivery
Business Development
Business Analysis
Call Center
Change Management
Team Leadership
Project Management
Customer Experience
Customer Satisfaction
Operational Excellence
P&L Management
Program Management
Transition Management
Strategy
Business Process Outsourcing
Contact Centers
Executive Management
Multi Site Operations
Multi Channel Marketing
Recruiting
Training
Business Process Re Engineering
Customer Relationship Management
Accounting
Agile Methodologies
Analytics
Headcount
Team Building
Business Strategy
Strategic Planning
Outsourcing
Vendor Management
Operations Management
Call Centers
Process Improvement
Management
Offshoring
Business Process Improvement
Team Management
Crm
Performance Management
Workforce Management
Six Sigma
Leadership
Service Delivery
Business Development
Business Analysis
Call Center
Change Management
Team Leadership
Project Management
Customer Experience
Customer Satisfaction
Operational Excellence
P&L Management
Program Management
Transition Management
Strategy
Business Process Outsourcing
Contact Centers
Executive Management
Multi Site Operations
Multi Channel Marketing
Recruiting
Training
Business Process Re Engineering
Customer Relationship Management
Accounting
Agile Methodologies
Analytics
Headcount
Team Building
Business Strategy
Strategic Planning
Languages:
English
Hindi
Punjabi
Spanish
Hindi
Punjabi
Spanish
Certifications:
Six Sigma Black Belt