Matthew S Dipierro

Durham, NC

Insurance

Bcbsnc
Business System Analyst
Bcbsnc Oct 2015 - Sep 2017
Business System Analyst Associate
Bcbsnc Oct 2015 - Sep 2017
Enterprise Business Analyst Associate
Bcbsnc Jul 2014 - Oct 2015
Customer Satisfaction Solutions Expert
Bcbsnc May 2013 - Jul 2014
Customer Service Professional

East Carolina University 2006 - 2010
North Carolina State University 2004 - 2006
Wake Technical Community College 2004 - 2005
Leesville Road High School 2000 - 2004

Microsoft Office
Customer Satisfaction
Microsoft Excel
Management
Time Management
Inventory Management
Cashiering
Troubleshooting
Loss Prevention
Teamwork
Coaching
Data Entry
Call Centers
Retail
Customer Service
Process Scheduler
Telephone Skills
Leadership
Business Process Improvement
Outlook
Employee Training
Customer Experience
Microsoft Word
Scheduling
Microsoft Powerpoint
Communication
Hiring
Administration
Team Leadership
Training
Documentation