Resumes
Resumes
Work:
AJL Staffing Resources, LLC
May 2010 to 2000
Customer Service
City of Hope
Jul 2005 to May 2010
Clerical Specialist II/Division of Surgery Call Center
Cedars-Sinai Medical Center Towers
Los Angeles, CA
Oct 1999 to Jan 2004
Surgery Scheduler
Santa Monica Imaging Center
Santa Monica, CA
Apr 1996 to Nov 1998
Data entry, scheduled appointments, and answered multiple phone lines
May 2010 to 2000
Customer Service
City of Hope
Jul 2005 to May 2010
Clerical Specialist II/Division of Surgery Call Center
Cedars-Sinai Medical Center Towers
Los Angeles, CA
Oct 1999 to Jan 2004
Surgery Scheduler
Santa Monica Imaging Center
Santa Monica, CA
Apr 1996 to Nov 1998
Data entry, scheduled appointments, and answered multiple phone lines
Work:
HDIS
St. Louis, MO
2012 to 2013
Medical Claims Biller
Home Day Care
St. Louis, MO
2009 to 2012
Day Care Teacher
National Asset Recovery
St. Louis, MO
2006 to 2009
Collector
TBI Communication, Inc
St. Louis, MO
1998 to 2006
Customer Service Representative/Supervisor
St. Louis, MO
2012 to 2013
Medical Claims Biller
Home Day Care
St. Louis, MO
2009 to 2012
Day Care Teacher
National Asset Recovery
St. Louis, MO
2006 to 2009
Collector
TBI Communication, Inc
St. Louis, MO
1998 to 2006
Customer Service Representative/Supervisor
Work:
Knoxville News Sentinel
Knoxville, TN
Jun 1984 to Nov 1995
Computer Programmer/Analyst
Knox County Government
Knoxville, TN
1983 to Jan 1983
Co-op program
Knoxville, TN
Jun 1984 to Nov 1995
Computer Programmer/Analyst
Knox County Government
Knoxville, TN
1983 to Jan 1983
Co-op program
Education:
Pellissippi State Technology Institute
Knoxville, TN
1984 to 1995
Associate in Business Data Processing in Computers and Accounting
Knoxville, TN
1984 to 1995
Associate in Business Data Processing in Computers and Accounting
Work:
Grassroots Preschool / Daycare
St. Louis, MO
Feb 2008 to Jan 2012
Classroom management
Linda's Family Childcare Home
St. Louis, MO
1993 to 2008
Home Childcare Provider
Federal Reserve Bank of St Louis
St. Louis, MO
1992 to 1993
Data Entry
Edison Brothers
St. Louis, MO
Jan 1987 to Jan 1992
Data Entry
St. Louis, MO
Feb 2008 to Jan 2012
Classroom management
Linda's Family Childcare Home
St. Louis, MO
1993 to 2008
Home Childcare Provider
Federal Reserve Bank of St Louis
St. Louis, MO
1992 to 1993
Data Entry
Edison Brothers
St. Louis, MO
Jan 1987 to Jan 1992
Data Entry
Work:
US ARMY
Fort Drum, NY
Mar 2007 to Feb 2011
Expanded Function Dental Assistant
US Army Dental Command Activity
Fort Jackson, SC
Jul 2001 to Mar 2006
Dental Assistant
Chesser Dental Clinic
Fort Polk, LA
Oct 1997 to Mar 2001
Dental Assistant
US Army Garrison DPTMSEC Reserve Component Support Division RC/ROTC Training Branch
Fort Drum, NY
Jul 1995 to Sep 1996
Office Automation Clerk- Summer Hire, GS
10th Mountain Division
Fort Drum, NY
Jun 1994 to Jun 1995
Purchasing Agent Clerk-Typist
Bossier Vocational School
Watertown, NY
Oct 1993 to Jun 1994
Fulltime/Temporary Teacher
US Army HQ EUCOM DPCA/CDC
Oct 1990 to Mar 1993
Administration Advisor
United States Army
Apr 1984 to Apr 1990
75B Personal Administration Specialist (Human Resources Specialist)
Fort Drum, NY
Mar 2007 to Feb 2011
Expanded Function Dental Assistant
US Army Dental Command Activity
Fort Jackson, SC
Jul 2001 to Mar 2006
Dental Assistant
Chesser Dental Clinic
Fort Polk, LA
Oct 1997 to Mar 2001
Dental Assistant
US Army Garrison DPTMSEC Reserve Component Support Division RC/ROTC Training Branch
Fort Drum, NY
Jul 1995 to Sep 1996
Office Automation Clerk- Summer Hire, GS
10th Mountain Division
Fort Drum, NY
Jun 1994 to Jun 1995
Purchasing Agent Clerk-Typist
Bossier Vocational School
Watertown, NY
Oct 1993 to Jun 1994
Fulltime/Temporary Teacher
US Army HQ EUCOM DPCA/CDC
Oct 1990 to Mar 1993
Administration Advisor
United States Army
Apr 1984 to Apr 1990
75B Personal Administration Specialist (Human Resources Specialist)
Education:
Touro University International
Cypress, CA
Jan 2007 to Jan 2009
Master in Health Care Management
Cypress, CA
Jan 2007 to Jan 2009
Master in Health Care Management
Military:
Rank: E5/SGT Apr 1984 to Apr 1990
Branch: US ArmyL.i.location.original
Branch: US ArmyL.i.location.original
Skills:
Certification: BLS Certification, EXP 30 Nov 2012 Award: Fifteen Years of Service Medal in Government of the United States of America (April 2006), Ft. Jackson, SC Certification: US Army, Advanced Expanded Functions Dental Assistant Training (May 2005), Fort Sam Houston, TX Certification: US Army, Phase 1, 2, 3 F3(DL) Expanded Functions Dental Assistant Program,( April 2003) Fort Sam Houston, TX Award: Ten Years of Service Medal in Government of the United States of America, (April 2001) Ft. Jackson, SC Certificate: Army Child Development Certificate (Individual Education Plan, CDC Orientation and Intermediate Level Training, Entry Level Training, and Skill Level Training) - Nov 1990-Oct 1991 Patch Child Development Center, Stuggart, Germany Certification: NCO Proficiency Development (PLDC) Primary Leadership Development Course [] Fort Stewart, Georgia Award: Department of the Army Good Conduct Medal, 1988 Award: Army Service Ribbon, 1988
Work:
ITT Technical Institute
Feb 2011 to Present
Program Chair/Instructor, Corporate Curriculum Advisor-Health Information Management
Kaplan College
Riverside, CA
2010 to 2011
Program Director
Robert H. Ballard Rehabilitation Hospital
San Bernardino, CA
2007 to 2008
Director of Quality, Risk and Utilization Management
Robert H. Ballard Rehabilitation Hospital
Glendora, CA
Mar 2007 to Aug 2007
Performance Improvement Coordinator/Risk Manager, Patient Safety Officer
Montclair Hospital Medical Center
Montclair, CA
2006 to 2007
Performance Improvement Coordinator
Kaiser Permanente
Fontana, CA
1988 to 2005
Quality Analyst
Accredited Medical Records Consulting Services
Rowland Heights, CA
1986 to 1988
Medical Records Consultant
Monrovia Community Hospital
Monrovia, CA
1983 to 1986
Director of Medical Records
Feb 2011 to Present
Program Chair/Instructor, Corporate Curriculum Advisor-Health Information Management
Kaplan College
Riverside, CA
2010 to 2011
Program Director
Robert H. Ballard Rehabilitation Hospital
San Bernardino, CA
2007 to 2008
Director of Quality, Risk and Utilization Management
Robert H. Ballard Rehabilitation Hospital
Glendora, CA
Mar 2007 to Aug 2007
Performance Improvement Coordinator/Risk Manager, Patient Safety Officer
Montclair Hospital Medical Center
Montclair, CA
2006 to 2007
Performance Improvement Coordinator
Kaiser Permanente
Fontana, CA
1988 to 2005
Quality Analyst
Accredited Medical Records Consulting Services
Rowland Heights, CA
1986 to 1988
Medical Records Consultant
Monrovia Community Hospital
Monrovia, CA
1983 to 1986
Director of Medical Records
Education:
University of Phoenix
Ontario, CA
2000
Bachelor of Science in Business Management
East Los Angeles College
Monterey Park, CA
1983
Information Management
Ontario, CA
2000
Bachelor of Science in Business Management
East Los Angeles College
Monterey Park, CA
1983
Information Management
Work:
Startek
Dec 2008 to 2000
Customer Care Representative
Startek
Dec 2008 to 2000
Customer Service Representive
N. Sepulveda Blvd. Ste
El Segundo, CA
Nov 2008 to Nov 2008
Regional Director Central Program- Myra Collier
Best Buy Demo Direct TV. Black Friday Weekend
Forsyth, IL
Jul 2001 to Mar 2004
Cage Supervisor-Barbara Rutus
Avi Hotel & Casino & Hotel 10
Nov 1999 to Jun 2001
Customer Service Fast pased Environment
Dec 2008 to 2000
Customer Care Representative
Startek
Dec 2008 to 2000
Customer Service Representive
N. Sepulveda Blvd. Ste
El Segundo, CA
Nov 2008 to Nov 2008
Regional Director Central Program- Myra Collier
Best Buy Demo Direct TV. Black Friday Weekend
Forsyth, IL
Jul 2001 to Mar 2004
Cage Supervisor-Barbara Rutus
Avi Hotel & Casino & Hotel 10
Nov 1999 to Jun 2001
Customer Service Fast pased Environment