Resumes
Resumes
Location:
Jacksonville, FL
Industry:
Banking
Work:
Citi May 2015 - Dec 2015
Customer Specialist Ii
Loancare, A Servicelink Company May 2015 - Dec 2015
Special Loans Administrator
Randstad Apr 2014 - Dec 2014
Customer Service Representative
Jpmorgan Chase & Co. Jun 2012 - Oct 2013
Respa Analyst
Jpmorgan Chase & Co. Sep 2010 - Jun 2012
Foreclosure Loan Review of the Intake Department
Customer Specialist Ii
Loancare, A Servicelink Company May 2015 - Dec 2015
Special Loans Administrator
Randstad Apr 2014 - Dec 2014
Customer Service Representative
Jpmorgan Chase & Co. Jun 2012 - Oct 2013
Respa Analyst
Jpmorgan Chase & Co. Sep 2010 - Jun 2012
Foreclosure Loan Review of the Intake Department
Education:
Florida A&M University 1978 - 1980
Skills:
Customer Service Skills
Problem Solving
Mortgage Banking
Banking
Management
Customer Service
Microsoft Office
Business Analysis
Leadership
Compliance Skills
Employee Training
Process Improvement
Crm
Coaching
Call Centers
Credit
Customer Experience
Customer Satisfaction
Financial Analysis
Loans
Mortgage Lending
Payments
Retail Banking
Risk Management
Finance
Problem Solving
Mortgage Banking
Banking
Management
Customer Service
Microsoft Office
Business Analysis
Leadership
Compliance Skills
Employee Training
Process Improvement
Crm
Coaching
Call Centers
Credit
Customer Experience
Customer Satisfaction
Financial Analysis
Loans
Mortgage Lending
Payments
Retail Banking
Risk Management
Finance
Work:
JPMORGAN CHASE
2012 to 2013
RESPA Analyst
JPMORGAN CHASE
2010 to 2012
Foreclosure Loan Review Specialist
JPMORGAN CHASE
2009 to 2010
Customer Specialist II
JPMORGAN CHASE
2005 to 2009
Loan Resolution Specialist
JPMORGAN CHASE
2003 to 2005
Administrative Assistant
JPMORGAN CHASE
1992 to 2005
Special Loans Department
JPMORGAN CHASE
2002 to 2003
Staffing Resources
JPMORGAN CHASE
1998 to 2002
Client Relation Manager
JPMORGAN CHASE
1996 to 1998
Lead ARM Analyst
JPMORGAN CHASE
Jacksonville, FL
1992 to 1996
Special Loan Analyst
JPMORGAN CHASE
1990 to 1992
Customer Service Representative
2012 to 2013
RESPA Analyst
JPMORGAN CHASE
2010 to 2012
Foreclosure Loan Review Specialist
JPMORGAN CHASE
2009 to 2010
Customer Specialist II
JPMORGAN CHASE
2005 to 2009
Loan Resolution Specialist
JPMORGAN CHASE
2003 to 2005
Administrative Assistant
JPMORGAN CHASE
1992 to 2005
Special Loans Department
JPMORGAN CHASE
2002 to 2003
Staffing Resources
JPMORGAN CHASE
1998 to 2002
Client Relation Manager
JPMORGAN CHASE
1996 to 1998
Lead ARM Analyst
JPMORGAN CHASE
Jacksonville, FL
1992 to 1996
Special Loan Analyst
JPMORGAN CHASE
1990 to 1992
Customer Service Representative
Education:
HomeSide Lending Management Academy
1998 to 1999
Leadership
Florida A&M University
Tallahassee, FL
1978 to 1980
General Studies
1998 to 1999
Leadership
Florida A&M University
Tallahassee, FL
1978 to 1980
General Studies