Resumes
Resumes
Location:
512 Utica St, Fulton, NY 13069
Industry:
Consumer Goods
Work:
Sykes
Customer Service Representative
Sutherland Global Services Oct 2015 - May 2016
Customer Service and Technical Support
Teletech Oct 1, 2014 - May 1, 2015
Associate Agent
Flora N Dixon Online Store Sep 1, 2012 - Jul 1, 2014
Partner
Nrh Commercial Collections May 1, 2013 - Jul 1, 2013
Sales Executive
Customer Service Representative
Sutherland Global Services Oct 2015 - May 2016
Customer Service and Technical Support
Teletech Oct 1, 2014 - May 1, 2015
Associate Agent
Flora N Dixon Online Store Sep 1, 2012 - Jul 1, 2014
Partner
Nrh Commercial Collections May 1, 2013 - Jul 1, 2013
Sales Executive
Education:
The Colorado School of Professional Psychology 2010 - 2012
Masters, Master of Arts, Psychology, Health Administration Kaplan University Jul 2009
Bachelors, Bachelor of Arts Kaplan University 2007 - 2009
Stratford Career Institute Mar 2007
Cayuga Community College May 2000
Associates, Associate of Arts Cayuga County Community College 1997 - 2000
Associates, Associate of Arts, Business Administration, Psychology, Business
Masters, Master of Arts, Psychology, Health Administration Kaplan University Jul 2009
Bachelors, Bachelor of Arts Kaplan University 2007 - 2009
Stratford Career Institute Mar 2007
Cayuga Community College May 2000
Associates, Associate of Arts Cayuga County Community College 1997 - 2000
Associates, Associate of Arts, Business Administration, Psychology, Business
Skills:
Collections
Outstanding Customer Service
Medical Claims
Customer Service
Microsoft Office
Word
Powerpoint
Billing
Excel
Customer Relations
Team Building
Data Entry
Supervisory Skills
Documentation
Problem Solving
Negotiation
Coaching
Scheduling
Outlook
Inventory Management
Writing
Teamwork
Process Scheduler
Medical Billing
Invoicing
Merchandising
Microsoft Word
Event Management
Microsoft Excel
Time Management
Office Management
Market Analysis
Accounts Receivable
Outstanding Customer Service
Medical Claims
Customer Service
Microsoft Office
Word
Powerpoint
Billing
Excel
Customer Relations
Team Building
Data Entry
Supervisory Skills
Documentation
Problem Solving
Negotiation
Coaching
Scheduling
Outlook
Inventory Management
Writing
Teamwork
Process Scheduler
Medical Billing
Invoicing
Merchandising
Microsoft Word
Event Management
Microsoft Excel
Time Management
Office Management
Market Analysis
Accounts Receivable
Interests:
Social Services
Children
Civil Rights and Social Action
Education
Environment
Poverty Alleviation
Disaster and Humanitarian Relief
Human Rights
Animal Welfare
Arts and Culture
Health
Children
Civil Rights and Social Action
Education
Environment
Poverty Alleviation
Disaster and Humanitarian Relief
Human Rights
Animal Welfare
Arts and Culture
Health
Languages:
English
Work:
Self-Employed
Fulton, NY
2012 to 2013
Owner/Partner of online store
Rural Metro Ambulance
Syracuse, NY
2010 to 2011
Post Biller/Customer Service Representative
A. L. Lee Memorial Hospital
Fulton, NY
2001 to 2009
Patient Accounts Representative
Adecco Temporary Employment Agency
Fulton, NY
2000 to 2001
Patient Accounts Resolution Representative
Fulton, NY
2012 to 2013
Owner/Partner of online store
Rural Metro Ambulance
Syracuse, NY
2010 to 2011
Post Biller/Customer Service Representative
A. L. Lee Memorial Hospital
Fulton, NY
2001 to 2009
Patient Accounts Representative
Adecco Temporary Employment Agency
Fulton, NY
2000 to 2001
Patient Accounts Resolution Representative
Education:
University of the Rockies
Colorado Springs, CO
2010 to 2012
MA in Psychology in Mental Health Administration
Kaplan University
Chicago, IL
2007 to 2009
BS in Criminal Justice in Forensic Psychology
Cayuga Community College
Fulton, NY
1997 to 2000
AAS in Business Administration in Business Administration, Psychology
Colorado Springs, CO
2010 to 2012
MA in Psychology in Mental Health Administration
Kaplan University
Chicago, IL
2007 to 2009
BS in Criminal Justice in Forensic Psychology
Cayuga Community College
Fulton, NY
1997 to 2000
AAS in Business Administration in Business Administration, Psychology
Skills:
Administrative support, customer service, collections, A/R resolutions and Medical Terminology