Efrain Estuardo Ovalle

Apple Valley, CA

Hospitality

Choice Hotels International Oct 2008 - Oct 2014
General Manager Operations
Intercontinental Hotels Group (Ihg) Feb 2001 - Oct 2008
Assistant General Manager and Front Desk and Night Audit
Beach City Computers Jul 2002 - Jul 2003
Computer Repair Technician
Four Points By Sheraton Jan 1998 - Jan 2001
Director of Housekeeping and Banquet Server
Dj Ironick Services Jan 1998 - Jan 2001
Dj

California State University - San Bernardino 2012 - 2017
Bachelors, Bachelor of Business Administration, Business Administration, Management, Business Administration and Management Victor Valley College 2010 - 2015
Associates, Business Administration, Computer Science, Management, Business Administration and Management East Los Angeles County Community 2005 - 2007
Associates, Business Administration, Management, Business Administration and Management Uei College 2000 - 2002

Leadership
Payroll
Management
Customer Service
Microsoft Office
Sales
Public Speaking
Spanish
Hospitality Industry
Hospitality Management
Revenue Analysis
Property Management Systems
Accounts Payable
Accounts Receivable
Operations Management
Bank Reconciliation
Front Office
Petty Cash
Journal Entries
General Ledger
Cash Handling
Hotel Administration
Certified Hotel Administrator
Human Resources
Mac and Pc Platforms
Computer Networking
Computer Hardware
Computer Repair
Computer Maintenance
Pc Building
Ms Dos
Dos Commands
Windows
Technical Support
Customer Relationship Management
Employee Training
Inventory Control
Loyalty Programs
Property Management
Hardware Diagnostics
Computer Hardware Troubleshooting

English
Spanish

Hospitality Operations Success Training Host
Choice Hotels International

Rodeway Inn

Mar 2009 to 2000
HOTEL MANAGER
Holiday Inn Express - Studio City

Feb 2001 to Mar 2009
ASSISTANT HOTEL MANAGER
Beach City Computers
Carson, CA
Jul 2002 to Dec 2002
PC Technician College Internship
Four Points Sheraton- Santa Monica

Nov 1998 to Jan 2000
HOUSEKEEPING ASSISTANT MANAGER/ BANQUET SERVER
St Vincent Hospital Teen Center
Los Angeles, CA
Jan 1997 to Nov 1997
VOLUNTEER TUTOR

Victor Valley Community College
Victorville, CA
2012 to 2015
AS in Business Administration
East Los Angeles Community College
Monterey Park, CA
2005 to 2007
AS in Computer Science
UEI Institute College
Los Angeles, CA
2000 to 2002
AS Degree in Computer Systems Technician

Guest Relations Corporate Hospitality Human Resources Guest Experience Sales & Marketing Front Desk Management Managing Housekeeping Customer Service Performance Management Hotel Operations Food & Beverages Business Administration Payroll, Service orientated Responsiveness Leadership skills Professional judgment Problem solving Super organized Decision-making Energetic Self control Excellent communicator Tactful & articulate Problem solving Well organized Influencing skills