Resumes
Resumes
Location:
Canton, MI
Industry:
Information Technology And Services
Work:
Adamo Group May 2015 - Jun 2019
It Director at Adamo Group
Duo Security May 2015 - Jun 2019
Solutions Engineer
Apple May 2014 - May 2015
Apple Genius
Digital Planet Jan 2012 - May 2015
Technical Analyst
Apple Mar 2006 - May 2014
Lead Mac Genius
It Director at Adamo Group
Duo Security May 2015 - Jun 2019
Solutions Engineer
Apple May 2014 - May 2015
Apple Genius
Digital Planet Jan 2012 - May 2015
Technical Analyst
Apple Mar 2006 - May 2014
Lead Mac Genius
Education:
Syracuse University 2003 - 2004
Master of Science, Masters University of Mary Washington 1993 - 1998
Bachelors, Bachelor of Arts, Theater, Theatre
Master of Science, Masters University of Mary Washington 1993 - 1998
Bachelors, Bachelor of Arts, Theater, Theatre
Skills:
Technical Support
Mac
Os X
Windows 7
Hardware
Customer Service
Iwork
Computer Hardware
Help Desk Support
Customer Satisfaction
Ipod
Ios
Mac Os
Software Installation
Ilife
Iphone Support
Training
Mac Os X Server
Management
Apple Certified Technician
Customer Support
Iphone
Itunes
It Service Management
Computer Software Training
Ipad
New Media
Windows Xp
Superior Computer Skills
Servers
Employee Training
Kronos
Windows Xp Pro
Pos
Wordpress
Sap
Logmein
Color Management
Xhtml
Mamp
Mac
Os X
Windows 7
Hardware
Customer Service
Iwork
Computer Hardware
Help Desk Support
Customer Satisfaction
Ipod
Ios
Mac Os
Software Installation
Ilife
Iphone Support
Training
Mac Os X Server
Management
Apple Certified Technician
Customer Support
Iphone
Itunes
It Service Management
Computer Software Training
Ipad
New Media
Windows Xp
Superior Computer Skills
Servers
Employee Training
Kronos
Windows Xp Pro
Pos
Wordpress
Sap
Logmein
Color Management
Xhtml
Mamp
Certifications:
Apple Certified Mac Technician
Macbook Pro 15” Retina Certification
Apple Family Room Specialist Troubleshooting Exam
Mac Os Certification (10.3, 10.4, 10.5, 10.6, 10.7, 10.8)
Apple Portable Repair Certification
Apple Desktop Repair Certification
Apple Help Desk Repair Certification
Apple Product Professional
Monaco Systems Color Trainer
Roland Dga Hifi and Cammjet Printer Repair
Apple Computer Repair Certified
Colorblind Software Trainer
Umax Scanner Repair Certification
Lucent Technologies - the Physical Layer
Cnet Technologies
Macbook Air Mid 2013
Mac Pro (Late 2013) Certification
Imac (Late 2012) Certification
Macbook Pro 15€ Retina Certification
Lucent Technologies - the Physical Layer
Macbook Pro 15” Retina Certification
Apple Family Room Specialist Troubleshooting Exam
Mac Os Certification (10.3, 10.4, 10.5, 10.6, 10.7, 10.8)
Apple Portable Repair Certification
Apple Desktop Repair Certification
Apple Help Desk Repair Certification
Apple Product Professional
Monaco Systems Color Trainer
Roland Dga Hifi and Cammjet Printer Repair
Apple Computer Repair Certified
Colorblind Software Trainer
Umax Scanner Repair Certification
Lucent Technologies - the Physical Layer
Cnet Technologies
Macbook Air Mid 2013
Mac Pro (Late 2013) Certification
Imac (Late 2012) Certification
Macbook Pro 15€ Retina Certification
Lucent Technologies - the Physical Layer
Work:
Digital Planet Inc.
Jan 2012 to 2000
Computer Consultant
Apple Inc.
Mar 2006 to 2000
Lead Mac Genius
Apple Inc.
Northridge, CA
Sep 2004 to Mar 2006
Mac Genius
Apple Inc.
Syracuse, NY
Jan 2003 to Sep 2004
Apple Campus Rep.
Syracuse University
Syracuse, NY
Jan 2000 to Jun 2004
SI Newhouse School Help Desk Coordinator
Applied Technical Systems of CNY
Syracuse, NY
Jun 1998 to Jan 2000
Professional Imaging Sales, Support and Training Manager
SUNY Health Science Center
Syracuse, NY
Sep 1986 to Apr 1996
Computer Consultant
Jan 2012 to 2000
Computer Consultant
Apple Inc.
Mar 2006 to 2000
Lead Mac Genius
Apple Inc.
Northridge, CA
Sep 2004 to Mar 2006
Mac Genius
Apple Inc.
Syracuse, NY
Jan 2003 to Sep 2004
Apple Campus Rep.
Syracuse University
Syracuse, NY
Jan 2000 to Jun 2004
SI Newhouse School Help Desk Coordinator
Applied Technical Systems of CNY
Syracuse, NY
Jun 1998 to Jan 2000
Professional Imaging Sales, Support and Training Manager
SUNY Health Science Center
Syracuse, NY
Sep 1986 to Apr 1996
Computer Consultant
Education:
Syracuse University
Syracuse, NY
2003 to 2004
MS in New Media
Mary Washington College
Fredericksburg, VA
1993 to 1997
BA in Theatre and Dance
Syracuse, NY
2003 to 2004
MS in New Media
Mary Washington College
Fredericksburg, VA
1993 to 1997
BA in Theatre and Dance
Skills:
Hardware and software installation, configuration and troubleshooting for Macs, PCs, iOS devices; Hiring, training and development of both individuals and teams; Part of the store Mentor Team to new and existing employees; Technical Writing; Web Page Design/Development; Coldfusion, SQL, ASP, PHP, XML, CSS, XHTML, Flash, Actionscript