Daniel L Apana

5321 Valonia St, Fair Oaks, CA 95628

Primary/Secondary Education

Folsom Cordova Unified School District
Centralized Technical Support Specialist
Tlc Tech, Inc. Jan 2016 - Jan 2018
L2 Help Desk Engineer
Lanlogic Dec 2014 - Jan 2016
Help Desk Professional
1-800-Radiator Jun 1, 2014 - Nov 2014
Level 2 Help Desk Engineer
San Ramon Valley Unified School District Nov 2013 - May 2014
Computer Systems Assistant

Diablo Valley College Jan 1, 2005 - Dec 31, 2008
Northgate High School Jan 1, 2001 - Dec 31, 2005

Computer Repair
Software Installation
Active Directory
Laptops
Hardware
Networking
Computer Hardware
Troubleshooting
Technical Support
Windows 7
Windows Server
Microsoft Office
Windows
Operating Systems
Printers
Wireless Networking
Security
Remote Desktop
System Deployment
Outlook
Workstations
Antivirus
Vpn
Routers
Computer Maintenance
Tcp/Ip
Computer Security
Desktop Support
Vmware
Documentation
Remote Support
Deployment
Disaster Recovery
Wan
Peripherals
Dynamic Host Configuration Protocol
Domain Name System
Windows Deployment Services
Microsoft Deployment Toolkit
Servers
Office 365
Vmware Vsphere
Connectwise
Nabl
Labtech
Computer Service
Customer Relations
Reliability
Administration
Word
Customer Service
Customer Satisfaction
Excel
Problem Solving
Powerpoint

Psychology
Management
Computers
Hacking
Learning
Snowboarding
Social Networking
Traveling
Technology
Hiking
Camping
Automation

English
German

Microsoft Certified Professional
Microsoft Certified Technology Specialist