In 1997, the Internal Revenue Service was a much-maligned public agency mired in unprecedented scandal and crisis. [UNK] Servicing 132 million individual and 6 million business taxpayers, the IRS has by far the largest number of customers in the country. And for years, it also had the lowest approva...
Charles O. Rossotti
Hardcover
352
Harvard Business Review Press
1591394414
9781591394419
1
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Hardcover
Harvard Business Review Press
7
United States
Unknown Binding
75
For sale by the U.S. G.P.O., Supt. of Docs., Congressional Sales Office
0160562996
9780160562990
8