US Patent:
20080288286, Nov 20, 2008
Inventors:
Rebecca Noreen - Eden Prairie MN, US
Chad Peel - Chaska MN, US
International Classification:
G06Q 50/00
G06Q 10/00
Abstract:
The present invention provides systems and methods of analyzing healthcare data. In one embodiment, a Medical National Operations Center application (MNOC) displays clear, concise and actionable information, with visual indicators, to help Line of Service (LOS) teams to manage their operations by providing a dashboard of information. For example, the application may present selected summaries of data, baseline targets, customized metrics and interactive alerts that will be used to monitor, analyze and measure LOS performance. In one embodiment, the systems and methods of the present invention may be implemented in a health insurance provider system. As such, the present invention may provide access to additional, real-time data to evaluate initiatives allowing the LOS to react quickly to variances and expected results. Further, the present invention may provide tools to evaluate the effectiveness and performance of initiatives and programs, such as, for example, member steerage tools.
